I hate Amazon and stories like this make me hate it even more. I stopped ordering anything from them and, if anything, this has actually improved my consumer experience.
Most stuff you can buy on Amazon these days is the same garbage that is sold on Wish but you pay ~25-50% more for it to come within a couple of days. Not shopping at either has definitely raised the average life span and quality of goods in my household.
Now I only wish I could find a way to move all our infrastructure off AWS...
Can you elaborate where do you buy things online from? I want to move away from Amazon, but it's also exhausting to sort through multiple websites for a product, their shipping fees, and make decisions.
Electronics now come to me from Best Buy, Microcenter, and Newegg. Best Buy in particular has faster shipping than Prime. It's frequently overnight for in stock items. At least in my area. And as far as I know, there's no problems with counterfeit goods with them.
Physical books I buy from a small online bookstore I want to support. Oddly enough, they're not much slower than Prime. Even for books not in stock. Plus, they frequently write a nice note, or slip a free zine or custom bookmark into the package. It's a nice touch, and whoever did the packing has equity in the company. They're worker-owned.
Ebooks are still Amazon, though I strip the DRM immediately after purchase so I'm not locked into the Kindle ecosystem. I may try buying a test book from Kobo or Barnes & Noble to see if I can just as easily strip the DRM from them. If so, then I'll probably switch.
Ebay's been good for some stuff. For Pi hobby stuff, I've started buying directly from the various small businesses that specialize. The shipping is longer, but that's not a problem so far.
Some stuff I do buy from Walmart / Sams. They're about as bad as Amazon in many ways, but they do pay their warehouse people a decent wage. Or they did last time I checked. So it's at least marginally better in that respect, and there's not much worry about fake goods from them.
What do you use to strip the DRM from kindle books?