In addition to Cliff's talk/blog -- which are absolutely outstanding -- I would recommend listening to the Twitter Space we did on Hubris and Humility last week.[0] It was a really fun conversation, and it also serves as a bit of a B-side for the talk in that it goes into some of the subtler details that we feel are important, but didn't quite rise to the level of the presentation. And of course, be sure to check out the source itself![1][2]